AI agent built for
e-commerce customer support.
We picked Dori as the default for e-commerce customer support because: Returns + tracking + order-modification volume. Configured with the right escalation rules, sample scripts, and pricing tiers for your vertical.
Why Dori fits e-commerce customer support
Returns + tracking + order-modification volume.
Sample call: Customer's order didn't arrive — wants refund or replacement. Dori answers in under 2 rings, qualifies, books or escalates per the rules you set.
Pre-tuned for your vertical
The system prompt knows e-commerce customer support vocabulary, common objections, pricing patterns, and escalation triggers specific to your business.
Booking + dispatch out of the box
Google Calendar / Outlook / Calendly integration ships standard. Your agent books, reschedules, and confirms with zero handoff.
Escalation that respects your rules
After-hours behavior: voicemail + emergency escalate. Configurable per call.
More in specialty & other
Ready to deploy Dori for your business?
The Builder takes 4 minutes. Live phone number, real voice, real Stripe checkout. Cancel anytime.
Start the Builder for E-commerce Customer Support